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Stephane Biehler

Error starting D2 4.5 on Tomcat 8 No class found: JSAFE_SecureRandom

By | Application integration & Middleware | No Comments

When installing D2 and launching the tomcat server you can have an error on a missing lib: JSAFE_SecureRandom. Here’s the trace you can have: 2018-01-17 17:32:19 [DEBUG] [localhost-startStop-1] – c.e.c.d.contents.D2FileCleaningTracker : Init D2FileCleaningTracker with /pkgs/dms-tomcat/D2_TOMCAT_HOME/temp/D2FileCleaningTracker_D2.ser 2018-01-17 17:32:20 [ERROR] [localhost-startStop-1] – c.emc.d2fs.dctm.servlets.D2HttpServlet : LoadOnStartup – java.lang.NoClassDefFoundError: com/rsa/jsafe/JSAFE_SecureRandom 2018-01-17 17:32:20 [ERROR] [localhost-startStop-1] – c.emc.d2fs.dctm.servlets.D2HttpServlet : {} java.lang.NoClassDefFoundError: com/rsa/jsafe/JSAFE_SecureRandom at com.documentum.fc.client.security.impl.InitializeKeystoreForDfc.execute(InitializeKeystoreForDfc.java:46) [dfc.jar:na] at com.documentum.fc.client.security.internal.KeystoreMgr.initForDfcWithDefaultPolicy(KeystoreMgr.java:71) [dfc.jar:na] at com.documentum.fc.client.security.impl.IdentityManager.initFromKeystore(IdentityManager.java:139) [dfc.jar:na] at com.documentum.fc.client.security.impl.IdentityManager.<init>(IdentityManager.java:41) [dfc.jar:na] at com.documentum.fc.impl.RuntimeContext.<init>(RuntimeContext.java:52) [dfc.jar:na] at com.documentum.fc.impl.RuntimeContext.<clinit>(RuntimeContext.java:185) [dfc.jar:na] at…

 
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Morgan Patou

Documentum – DA 7.3 showing java.lang.NullPointerException on every actions

By | Application integration & Middleware, Entreprise content management | No Comments

Last year, we started to upgrade some Documentum Administrator from 7.2 to 7.3 and directly after, we started to see some NullPointerException on the log files. We are using DA 7.3 on some recent WebLogic Servers versions (12.1.3, 12.2.1.2). We usually deploy DA as a WAR file (so not exploded) with just the dfc.properties, keystores and logs outside of it. This is the kind of errors we started to see as soon as it was…

 
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Morgan Patou

Documentum – DFC traces setup & investigation

By | Application integration & Middleware, Entreprise content management | No Comments

When working with Documentum, you will most probably have to enable the DFC traces one day or another and then work with these traces to analyze them. The purpose of this blog is simply to show how the DFC traces can be enabled, which tools can be used to quickly process them and what are the limitations of such things. Enabling the DFC traces can be done very easily by updating the dfc.properties file of…

 
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Stephane Biehler

Documentum xPlore: Tuning of JVM for high throughput and low CPU usage

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Sometimes you have java processes or even jboss servers using a lot of CPU. In my example I had an xPlore dsearch server using like 98% of the cpu. When using jconsole and jvisualvm I figured out the garbage collector was using 50 to 60% of the cpu time. This was because the server was indexing and accessing the internal DB very often. Hence a lot of objects were created, the JVM was not correctly…

 
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Stephane Biehler

Documentum xPlore: Several ways to start an Index Agent

By | Application integration & Middleware | 2 Comments

In order to start index agents, you have several ways, depending on how you need to start them. 1. Use the documentum job dm_FTIndexAgentBoot. If you setup start_index_agents=T in the server.ini, the job will be called when the docbases are started. 2. Use the web interface: Login to http://server:9200/IndexAgent/ with docbase credentials and select “Start in normal mode” 3. Login to DA and go to Indexing Management -> Index Agents and Index Servers Right click…

 
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Morgan Patou

Documentum – Unable to configure IDS 7.3 for a docbase

By | Application integration & Middleware, Entreprise content management | No Comments

In this blog, I will talk about an issue with the IDS 7.3 which is installed on a Content Server 7.3. The IDS is the Interactive Delivery Services. It is a product provided by OpenText that needs to be installed on a Content Server (for the “Source” part) and on a Target Server (for the “Target” part). The IDS can be used to publish content from a Documentum repository to a target machine for use…

 
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Stephane Biehler

Enable Trusted Content Services (TCS) license in Documentum Content Server

By | Application integration & Middleware | No Comments

The Trusted Content Services is a pack of features that you can enable/purchase to gain more security for your Content Server. The main key features are listed in this documentation: https://www.emc.com/collateral/software/data-sheet/h3138-security-ds.pdf In our case, we wanted to benefit from the Repository Encryption feature: Repository Encryption: Documentum TCS prevents intruders from accessing information even if they obtain unauthorized access to repository files at the file-system or storage level. This capability protects content against an operating system…

 
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Stephane Biehler

Documentum: IndexAgent uninstalled continues to queue requests

By | Application integration & Middleware | No Comments

We had a strange behavior by a customer regarding the indexing queue. We used to have two IA configured and we uninstalled one. I figured out that we still had indexing queue requests for the old index agent while it was totally uninstalled. I checked the following objects to see if the agent was still configured somewhere: dm_fulltext_index, dm_ftengine_config, dm_ftindex_agent_config. But the old IA was not declared anymore. The main problem is that it continued…

 
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Morgan Patou

Documentum – RCS 7.3 – Issue with projections?

By | Entreprise content management | No Comments

In the last two blogs I posted, I mentioned that I was working on silent installations with CS 7.3 (in HA). The “issue” (it’s more like a common mistake) I will describe in this blog is linked to the HA installation. You can face that using the silent or GUI installation, it doesn’t matter.   To replicate this behavior, it’s pretty simple: so basically on the first Content Server, I installed a Global Registry and a few…

 
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Morgan Patou

Documentum – RCS 7.3 – dm_server_config cannot contain dash

By | Entreprise content management | No Comments

As mentioned in this blog, I was recently installing a new 7.3 P05 environment. Actually, this environment was in HA and it was the first silent installation of a Remote Content Server for me. I already created a lot of blogs related to issues with the CS 7.3 but since this was my first RCS 7.3 installation, I was kind of expecting to face some issues… I wasn’t disappointed!   So let’s start with the…

 
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