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Stephane Biehler

Documentum upgrade project: ADTS local user or domain user?

By | Application integration & Middleware | No Comments

ADTS local user or domain user: Which user should I choose as the installation owner? This question is important if you are installing a new Advanced Document Transformation Services (ADTS).  You can opt for a domain user in order to have one user for several ADTS installations with less AD management. Or you may want to opt for local users to separate the installations, but you will have to manage all users independently. In fact,…

 
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Gérard Wisson

Documentum upgrade project – from FAST to xPlore

By | Application integration & Middleware | No Comments

We planned to do our full production upgrade in a weekend – and one part was the replacement of FAST by xPlore. As we had to index more than 10 millions objects, we had to find a solution where the full repository would be indexed by Monday morning. Since we used a clone of production to validate and test our upgrade process, functions, and performance, we decided to prepare the production fulltext servers by using…

 
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Gérard Wisson

Documentum upgrade project: D2-Client and missing icons

By | Application integration & Middleware | No Comments

The new D2-Client does not correctly display the icon for some formats. This usually happens when the icon.css is not up to date based on the content format in the repository. The solution is to find these formats and update the icon.css. Here is the solution in three simple steps: 1) Find all formats described in icon.css grep -B1 formats icon.css | cut -f1 -d”{” | grep SPAN | cut -f2 -d. > format.txt icon.css is…

 
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Gérard Wisson

Documentum upgrade project: D2-Client, facets and xPlore

By | Application integration & Middleware | 2 Comments

To enhance the search capability we had to configure xPlore to use the new customer attributes as facets and configure D2 to use the default and new facets. Configuring xPlore to use facets with the customer attributes Stop the Index Agent and Server Update indexserverconfig.xml by adding the following line (e. g.): Keep only the indexserverconfig.xml file in $DSSEARCH_HOME/config Remove $DSSEARCH_HOME/data/* Start index and agent server Start a full reindexing Once all is indexed, set…

 
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Gérard Wisson

Documentum upgrade project – ActiveX and D2-Client 3.1Sp1

By | Application integration & Middleware | No Comments

This is another blog posting an our Documentum upgrade project. This time, the following issue occured: the ActiveX could not be installed using the D2-Client. We had to access the D2-Config url to have it installed. For a normal user, this could not be used. Analyzes The workstation had the ActiveX for D2 3.0 installed, the version before the upgrade. Under C:\Windows\Downloaded Program Files, we had: ctx ctx.ocx D2UIHelper.dll On my workstation where I could…

 
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Gérard Wisson

Documentum upgrade project – Documentum Administrator and ACS

By | Application integration & Middleware | No Comments

After having installed the Documentum Administrator, one of our test was to open a document. When I opened one for the first time the content was empty although I knew it contained text. But the correct content was well displayed when I opened it a second time. In the ucf trace file I had: FINE: sun.net.www.MessageHeader@108565d6 pairs: {null: HTTP/1.1 500 Internal Server Error}{Server: Apache-Coyote/1.1}{Content-Type: text/html;charset=utf-8}{Content-Length: 3437}{Date: Mon, 27 Jan 2014 12:55:47 GMT}{Connection: close} Jan 27, 2014 1:55:47…

 
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Gérard Wisson

Documentum upgrade project – D2EventSenderMailMethod & bug with Patch 12

By | Application integration & Middleware | No Comments

We started the Documentum upgrade in the wintertime and our jobs ran successfully by following the defined schedule. Once we moved to the summertime we hit an issue: A job that was scheduled for instance at 4:00 AM was executed at 4:00 AM, but also started every 2 minutes until 5:00 AM. We had this issue on all our 6.7SP2P009 repositories – on upgraded as well as on new repositories. Before opening an SR in…

 
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Gérard Wisson

Documentum upgrade project – sharing experience

By | Application integration & Middleware | One Comment

A few weeks ago, we finished a Documentum upgrade at a customer site. Now, after having analyzed and made a status point (we do that after each upgrade project to optimize our procedures and skills) it is time to share our experiences. In this post and in the ones that will follow we will describe which issues we were confronted with, which bugs we discovered, and how we proceed to go forward to have a…

 
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Stephane Biehler

Documentum: some useful queries (DQL/IAPI)

By | Application integration & Middleware | 7 Comments

In this blog post I want to sharing some useful DQL and IAPI queries that I am using all the time. They are more dedicated to Documentum support/debug and grouped by components. In order to use them, I recommend Qdman: it is the best tool I know to use DQL and IAPI scripts. 1. xPlore It regroups both the search engine and the index management. DQL Dsearch select * from dm_document search document contains ‘manual.doc’…

 
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Morgan Patou

Kerberos SSO with Documentum D2 3.1 SP1

By | Application integration & Middleware | 2 Comments

Last week, when I was working on how to setup the Kerberos SSO for D2 3.1 SP1, I faced some issues due to a documentation that doesn’t seem to be up to date… In fact, our version is D2 3.1 SP1 and there is no specific documentation for SP1. In consequence, I read the D2 3.1 Installation Guide and the D2 4.0 Installation Guide. The first time I read the D2 3.1 documentation, I found…

 
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