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Morgan Patou

Documentum – D2 doesn’t load repositories with “Unexpected error occured”

By | Application integration & Middleware, Entreprise content management | No Comments

I had a case today where all Documentum components were up and running, including D2 but while accessing its login page, the repositories wouldn’t appear and a message “An unexpected error occurred. Please refresh your browser” would pop-up in the lower-right corner and disappear quickly. Refreshing the browser or opening a private window wouldn’t do anything. In such cases, of course the first thing to do would be to make sure the docbroker and repositories…

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Morgan Patou

Documentum – IndexAgent can’t start in normal mode

By | Application integration & Middleware, Entreprise content management | No Comments

Everybody familiar with Documentum knows that just starting the JBoss/WildFly hosting an IndexAgent isn’t really enough to have the indexing working: the IndexAgent must be started from the UI (or via DA or via the job or via iapi or automatically via the Repository startup or …). Starting the IA in “normal mode” is usually something that takes a few seconds. I faced a few times an IA that apparently didn’t want to start: whenever…

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Morgan Patou

Documentum – xPlore online rebuild stopped because of “immense term”

By | Application integration & Middleware, Entreprise content management | No Comments

In relation to my previous blog about custom facets not showing up after full reindex, a customer was doing a migration that just completed. After the full reindex, there were no facets because of what I explained in the blog. Knowing that the online rebuild is normally faster than a full reindex, I helped to start this operation but after a little bit more than a day of processing, it failed on a document. The…

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Morgan Patou

Documentum – Custom facets not showing up after full reindex?

By | Application integration & Middleware, Entreprise content management | No Comments

Beginning of the year, while performing a migration from a Documentum 7.3 environment on VM to Documentum 16.4 on Kubernetes, a customer had an issue where their custom facets weren’t showing up on D2 after a full reindex. At the end of the migration, since xPlore has been upgraded as well (from xPlore 1.5 to 16.4, from VM to K8s), then a full reindex has been executed so that all the documents are indexed. In…

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Stephane Biehler

Documentum DQMan for repositories 16.7 and after

By | Database Administration & Monitoring | No Comments

You may have noticed when upgrading your documentum infra that after 7.3 the DQMan utility from FME is no more usable (you get a red cross without any warnings on the screen). In this blog I’ll show you how to get it working again. I tested it on 16.7 but it should work on the latest ones. Install Java 32bit DQMan will only work with Java 32bit as it’s not compiled (for the moment) in…

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Morgan Patou

Documentum – Some things to take care of when migrating/upgrading

By | Application integration & Middleware, Entreprise content management | No Comments

Over the years I have been working with Documentum, I participated in many migrations and/or upgrades. Just like everything else, this obviously builds up some experience but what if you are pretty new to Documentum and it is your first time working on one? Sure, there is the Documentation from OpenText, which is several dozens of pages (~140, depending on versions) of intense fun so prepare a lot of coffee, you will definitively need some….

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Morgan Patou

Documentum – DARs installation fails Java 11

By | Application integration & Middleware, Entreprise content management | No Comments

As you probably heard if you weren’t in an underground bunker for the past 2 years, Oracle changed the licensing of the Oracle JDK. If you want to read more about it, there is a good FAQ here. This obviously had some important repercussions everywhere and Documentum wasn’t exempted. I would have a lot to say about the way OpenText tried to adapt since Documentum 16.4 (and kind of failed) but that’s not really the…

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Morgan Patou

Documentum Upgrade – Castor is locked!

By | Application integration & Middleware, Entreprise content management | No Comments

One of the best practices while doing upgrade of Documentum is to unlock the various repository objects before starting. This will make sure that if the upgrade process requires an update of some objects, then it will succeed and not cause you issues because you are missing some pieces. This also brings a second benefit: it means that if you ever see locked objects after the upgrade, then something probably went wrong somewhere.   In…

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Morgan Patou

Documentum – Change/Rename of LDAP Config object

By | Application integration & Middleware, Entreprise content management | No Comments

Using an LDAP Server with Documentum (or any ECM for that matter) is pretty common to avoid managing users locally. In this blog, I wanted to talk about something that isn’t very common and that is the change of an LDAP Server. I’m not talking about just changing the server where your LDAP is hosted but rather changing the full LDAP Server Config inside Documentum (including its name). This is probably something that you will…

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Morgan Patou

Documentum Upgrade – Missing DARs after upgrade

By | Application integration & Middleware, Entreprise content management | No Comments

As part of the same migration & upgrade project I talked about in previous blogs already (corrupt lockbox, duplicate objects & wrong target_server), I have seen a very annoying and, this time, absolutely not consistent behavior in some upgrade from Documentum 7.x to 16.x versions. The issue or rather the issues I had was that random DAR files were not installed properly. This makes it rather difficult to anticipate since you basically don’t know what…

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