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Morgan Patou

Documentum – IndexAgent can’t start in normal mode

By | Application integration & Middleware, Enterprise content management | No Comments

Everybody familiar with Documentum knows that just starting the JBoss/WildFly hosting an IndexAgent isn’t really enough to have the indexing working: the IndexAgent must be started from the UI (or via DA or via the job or via iapi or automatically via the Repository startup or …). Starting the IA in “normal mode” is usually something that takes a few seconds. I faced a few times an IA that apparently didn’t want to start: whenever…

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Morgan Patou

Documentum – xPlore online rebuild stopped because of “immense term”

By | Application integration & Middleware, Enterprise content management | No Comments

In relation to my previous blog about custom facets not showing up after full reindex, a customer was doing a migration that just completed. After the full reindex, there were no facets because of what I explained in the blog. Knowing that the online rebuild is normally faster than a full reindex, I helped to start this operation but after a little bit more than a day of processing, it failed on a document. The…

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Morgan Patou

Documentum – Custom facets not showing up after full reindex?

By | Application integration & Middleware, Enterprise content management | No Comments

Beginning of the year, while performing a migration from a Documentum 7.3 environment on VM to Documentum 16.4 on Kubernetes, a customer had an issue where their custom facets weren’t showing up on D2 after a full reindex. At the end of the migration, since xPlore has been upgraded as well (from xPlore 1.5 to 16.4, from VM to K8s), then a full reindex has been executed so that all the documents are indexed. In…

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Morgan Patou

Documentum – xPlore installer refuses to start because of ‘Multiple launches’

By | Application integration & Middleware, Enterprise content management | No Comments

While working with xPlore, you might have faced before a message saying that an xPlore installer refused to start because it is not allowed to run multiple instances at the same time. This could have happened while running any installer: binaries, patches, dsearch, aso… However, when checking the processes, there is only one running and that’s the one you just started.   That’s actually a very old and very persistent issue since it’s there at…

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Morgan Patou

Documentum – Large documents in xPlore indexing

By | Application integration & Middleware, Enterprise content management | No Comments

Documentum is using xPlore for the Full Text indexing/search processes. If you aren’t very familiar with how xPlore is working, you might want to know how it is possible to index large documents or you might be confused about some documents not being indexed (and therefore not searchable). In this blog, I will try to explain how xPlore can be configured to be able to index these big documents without causing too much trouble because…

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Middleware Team

Documentum xPlore: Tuning of JVM for high throughput and low CPU usage

By | Application integration & Middleware | 2 Comments

Sometimes you have java processes or even jboss servers using a lot of CPU. In my example I had an xPlore dsearch server using like 98% of the cpu. When using jconsole and jvisualvm I figured out the garbage collector was using 50 to 60% of the cpu time. This was because the server was indexing and accessing the internal DB very often. Hence a lot of objects were created, the JVM was not correctly…

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Morgan Patou

Documentum story – SSL Password for the JKS of the DSearch & IndexAgent (xPlore)

By | Enterprise content management | No Comments

In a previous blog (click here), I described how to setup the DSearch and IndexAgent(s) in HTTPS using the Groovy script provided by EMC in newer versions of Documentum. This script is quite cool because it will allow you to automatically do some stuff like updating the xml configuration files, put the java keystore in the right location and configure JBoss to use it, aso… It also allows you to quickly apply/revert changes to do…

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Morgan Patou

Documentum story – Status of IndexAgent not visible in HTTPS (xPlore)

By | Enterprise content management | 2 Comments

In one of our project, we were using CS 7.2 P02 (upgraded later with P05) in correlation with xPlore 1.5 P02. With these versions, we wanted to setup the IndexAgents in HTTPS to have a completely secured environment. We choose to follow the xPlore documentation and use the Groovy script that EMC is now providing to facilitate the setup in HTTPS of the IndexAgents & Primary DSearch.   The first thing to note is that…

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Morgan Patou

Documentum story – Setup the DSearch & IndexAgent in HTTPS (xPlore)

By | Enterprise content management | No Comments

In this blog, I will show you how to setup the Primary DSearch and IndexAgent in HTTPS for xPlore 1.5. The documentation about that is available on the EMC WebSite as always and the pdf name is: “xPlore 1.5 Installation Guide.pdf”. The reason why I wanted to wrote this blog is because the documentation is not too bad but there are still some missing parts and without these parts, your configuration will just not work…

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Middleware Team

Documentum xPlore – ftintegrity tool not working

By | Application integration & Middleware | No Comments

I’ve been patching around some xPlore servers for a while and recently I went into an issue regarding the ftintegrity tool. Maybe you figured it out as well, for xPlore 1.5 Patch 15 the ftintegrity tool available in $DSEARCH_HOME/setup/indexagent/tools was corrupted by the patch. I think for some reason the libs were changed and the tool wasn’t able to load anymore. I asked EMC and they said it was a known bug which will be…

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