In this article, we will see the key points to improve your SharePoint environnement.
World today is changing in companies using different path to get better communication with their staff, to boost productivity, improve the effectiveness of the strategy and business direction.
SharePoint has become a reference’s tool regarding this point, however, many organizations still struggling to get the most out of the features it offers and find it difficult to increase adoption.
USE “FOLLOW” AND “SHARE”
SharePoint 2013 have some great features that are often overlooked, for example the “follow” and “share”features are simple ways to track which documents are interesting and share information with others.
FOLLOW: users are notified when a change is made to anything they are following whether conversations or documents.
SHARE: allows individuals to share relevant sites and documents with colleagues they feel will benefit from the content. Both these functionalities are ways for people in the organisation to take control of getting up to date information and distributing what they have learnt to others.
It could be like a gossip.. ah ah .. Follow and Share!
SharePoint “My Site” can be compared to a user’s Facebook page for the workplace.
MY SITE: serves as a user’s personal page for sharing information about their skills, expertise and interests with others in the company. It also gives a user a central location to manage and store contacts, documents and anything they want.
A “My Site” is personalizable in order to be unique for each user.
Share carefully, “My Site” is a place to share professional information!
In this mobile age it’s fair to say the biggest improvement any organisation can make to improve usage of an intranet is to make it mobile compatible. Companies may want to consider rolling these features out slowly or even start with a test project in order to get feedback from business people.
The key is to get involve the users themselves to step by step improve adoption.
Access the information and documents needed from everywhere!
Companies that get the SharePoint implementation right, often start simply, with many of the features disabled.
Taking time to do the things using the BEST PRACTICES in the right way, step after step will drive SharePoint implementation to success, leave the “bells-and-whistles” until the last.
- Event updates
- Replacing slowly the existing Intranet
- Create document management
- Create orms management
- Use business process and workflow management
- Start sharing B.I dashboards and reports
“The shortest way to do many things is to do only one thing at once”
PROVIDE TRAINING AND SUPPORT
To get the utilisation for SharePoint, provide training and support to staff. This is the key to sustainable adoption.
The session must be adapted to the different users case: business user, power user, site owner, site collection admin. The knowledge minimum should be Business User Level.
Use resources for knowledge as FAQ, checklists, etc…
Here are 2 points from Microsoft regarding Training and Support:
Support users by creating a training plan
- Establish short, just-in-time training options for users
- Ensure that your site owners are properly trained before giving them site ownership
- Provide training to content contributors to ensure effective content management
- Create a site owner community to enable users to help each other
Ensure ongoing success by creating a user support plan
- Establish a contact person for every page
- Establish a SharePoint Center of Excellence within your organization to provide high-end support for users
- Survey users on a regular basis to gather feedback and establish metrics
- Ensure content gets moved from legacy platforms to SharePoint in a planned manner
more details: SharePoint Adoption Guide – Microsoft
End user adoption is the key of your SharePoint Intranet success!